Article 1: LEGAL SCOPE
The company THE FRENCH BRACELET operates the site www.thefrenchbracelet.com which specializes in the marketing of watch straps and accessories made in France. These general conditions of contract apply to any visit to this site, the mere access to the site constitutes acceptance of these terms and conditions that will apply in particular to any agreement concluded by them on said site. These contract terms and conditions are available to the user, at any time, on the site www.thefrenchbracelet.com where they are directly available and can also be communicated on request. They constitute the sole basis of commercial negotiation and prevail over the contractual terms and conditions of the other party. THE FRENCH BRACELET is free to modify its general terms and conditions at any time. It is therefore advisable for any user to regularly refer to the latest version of the general conditions. In case of modification, the conditions applicable are those in force on the day of the visit of the site by the user or on the day of conclusion of the contract by the buyer.
Article 2: PRODUCTS
The site www.thefrenchbracelet.com offers the user the purchase of watchbands and accessories within the limits of available stocks. Each of the products is the object of a detailed description mentioning its essential characteristics allowing any user to choose a product adapted to his needs. In addition, the company THE FRENCH BRACELET makes available to any active email user firstname.lastname@example.org to obtain additional information on its products. The products comply with the regulations in force relating to the safety and health of persons. The photographs illustrating the products do not constitute a contractual document.
Article 3: FORMATION OF THE CONTRACT
3.1 - Order
The formation of any contract takes place, in French or English, in the following way: connection of the user to his personal account thanks to the identifier and to the password chosen by him, during the creation of his account (regarding the username and password chosen by the user, they are strictly personal and confidential).
The user undertakes to keep them secret and refrains from disclosing them in any form whatsoever to third parties. The user is solely responsible for the use of his username or password. Any connection to the site or transmission of data made from the username or password of the user will be deemed to have been made by the latter. In case of loss, theft or accidental disclosure of his username or password, the user must modify them without delay. Any loss, theft, misappropriation or unauthorized use of access codes and their consequences is the responsibility of the user. In case of forgetfulness of the password, the company THE FRENCH BRACELET offers the user a device allowing him to recover as soon as possible, by e-mail, a new access code.
- the user selects one or more products.
- the user validates his order after checking his selection. He can then check the details of his order and its total price and correct any errors.
- the user becomes aware of these general terms and conditions and accepts them by checking the box provided for this purpose.
- the user selects the method of payment of his order.
- the user confirms his order and his payment.
This confirmation leads to the formation of the contract. The company THE FRENCH BRACELET ensures the conservation of the general terms and conditions applicable. All the data provided and the confirmation of the order are recorded on a reliable and durable support by THE FRENCH BRACELET company which keeps them for a definite period of time and can be registered by the buyer. They will be worth proof of the transaction.
3.2 - Confirmation of the order
The company THE FRENCH BRACELET communicates without delay the confirmation of the registered order in the form of an email sent to the address provided by the buyer when creating his personal account. This order confirmation contains all the information provided by the buyer with indication, if any, difficulties or possible reservations raised by the order and the reference number of the order awarded by the company THE FRENCH BRACELET.
3.3 - Modification of the order
Any modification of order by the buyer after confirmation of his order is subject to the acceptance of the company THE FRENCH BRACELET. For any question relating to the tracking of an order, the buyer send an email to email@example.com or use the tab contact us on the official website.
The buyer having the quality of consumer has a period of retraction of thirty calendar days from the reception of the order. The consumer informs the company THE FRENCH BRACELET of his decision of withdrawal by sending him, before the expiry of the deadline, the standard withdrawal form or any other declaration, unambiguous, expressing his desire to retract by email firstname.lastname@example.org. The buyer returns at his expense the new product (unworn, unused), in its original packaging, at the latest within fifteen days following the communication of its decision to retract. The company THE FRENCH BRACELET refunds the price paid to the consumer and the delivery costs if the withdrawal relates to the entirety of the same order, at the latest in the fifteen days following the date on which this one informed him of his decision to retract. If within this period the products have not been returned to the company THE FRENCH BRACELET, it will be entitled to defer the refund of the sums paid by the consumer until recovery of products or until the consumer has provided proof of their shipment, the refund being made on the date of the first of these facts. The consumer is liable in case of deterioration of the products.
Article 4: DELIVERY
4.1 Delivery methods
Delivery is made when the products are delivered to the buyer. Delivery is made to the address provided by the buyer when ordering. The delivery note must, if applicable, be signed by the buyer who must check, upon receipt, the conformity and packaging of the product. Any damaged product must be refused and any reservation must be immediately registered on the delivery note and sent to the carrier and THE FRENCH BRACELET by mail to email@example.com within three clear days, the return procedure you will be explained upon receipt of your request.
THE FRENCH BRACELET supports the organization of transport. Delivery charges are the responsibility of the buyer. Note that only deliveries in mainland France are free, outside shipping costs apply depending on the regions of the world or THE FRENCH BRACELET is likely to ship products (including DOM TOM).
4.3 Delay or absence of delivery
Delivery times are thirty calendar days unless otherwise stated. The buyer is informed that these delivery times can be increased, especially in case of out of stock or concerning new products during manufacture. Delays can’t give rise to any damages, deductions or automatic cancellation of orders in progress. In case of delays, the consumer may enjoin the company THE FRENCH BRACELET, by email to firstname.lastname@example.org, to make delivery within a reasonable additional time. If the delivery has not been made within the latter period, the consumer may, in the same forms, request a resolution of the sale which will take effect upon receipt of the request by the company THE FRENCH BRACELET. The buyer will then refund all the sums paid, at the latest within fourteen days of the date on which the contract was denounced. In any event, the non-delivery can’t engage the responsibility of the company THE FRENCH BRACELET in case of impossibility of delivery due to an error or an omission emanating from the buyer when entering the delivery details.
Article 5: PRICE
The products are supplied according to the tariffs and commercial operations in force at the time of placing the order. The prices are indicated all taxes included at the rate of VAT applicable on the day of the order. They do not include the possible cost of the delivery which is invoiced in supplement and specified to the buyer before the validation of his order.
Article 6: PAYMENTS
The price is due upon order and is payable by credit card or PAYPAL. Payment is made in euros (€). If it is made by credit card, it is made via a secure payment system to encrypt the transmission of bank data. THE FRENCH BRACELET company reserves the right to verify the data communicated by the purchaser and to adopt all the measures necessary for their verification. The company THE FRENCH BRACELET may give notice to the buyer to justify his identity. Failure of the buyer to respond to a request of this type within three calendar days of the request made by the company THE FRENCH BRACELET automatically result in resolution of the sale concerned. An invoice is sent to the buyer at the time of delivery.
Article 7: GUARANTEES
The buyer must ensure the conformity of products and report any non-compliance or defect on the delivery order. Otherwise, the products are deemed compliant and free from any apparent defect. The products sold benefit, for the benefit of the buyers having the quality of consumers
- the legal guarantee of conformity of the French consumer code which allows to obtain within two years of the delivery of the goods and without cost the repair or the replacement of this one it is not in conformity with the contract, subject to the cost conditions. If the repair and replacement of the product are impossible, the buyer can return the product and get the price back or keep the product and get a part of the price. The consumer is exempted from reporting the proof of the lack of conformity during the twenty-four months following the delivery of the goods;
- the legal guarantee of hidden defects provided for in articles 1641 to 1649 of the French Civil Code under which the buyer can request, within a period of two years from the discovery of a hidden defect, or the resolution of the sale or a reduction in price. Possible shipping costs are borne by the company THE FRENCH BRACELET in accordance with Article L217-11 of the French Consumer Code. In any case, the buyer refrains from intervening himself or to involve a third party. Otherwise, the responsibility of the company THE FRENCH BRACELET can’t be committed. The implementation of this warranty shall in no case extend the warranty period of the products.
This warranty does not apply to damage that is not directly and exclusively attributable to the company THE FRENCH BRACELET and especially in case of obvious defects not reported under the above conditions, defects and deterioration caused by natural wear, negligence , maintenance defects, fire, water damage, strike, abnormal use of the product or changes to the product not provided for or specified by the company THE FRENCH BRACELET.
Article 8: WEBSITE
8-1. Access to the site
The site is accessible free of charge to any user with access to the internet. The equipment (computer, telephone, software, telecommunication means, ...) allowing access to the site are the sole responsibility of the user, as well as the telecommunications costs incurred by their use. The user is solely responsible for the proper operation of its computer equipment and its access to the internet.
8.2. Operation of the website
The company THE FRENCH BRACELET is subject to an obligation of means as to the operation of the site www.thefrenchbracelet.com. Consequently, it undertakes to implement all reasonable means at its disposal to secure access, consultation and use of the site in accordance with the rules of use of the Internet. The site is accessible 24 hours a day, 7 days a week except in case of special case or the occurrence of an event beyond the control of the company and subject to any breakdowns and maintenance operations necessary for the proper functioning of the site. Maintenance interventions can be performed without the users having been warned beforehand. It is up to the user to take all appropriate measures that he deems useful in order to protect his own data and / or software and / or materials from the risk of contamination by any viruses or other computer infections circulating on the network. internet, THE FRENCH BRACELET company can’t under any circumstances be held responsible for any contamination.
Article 9: PERSONAL DATA
On the occasion of the creation of a personal account, personal data directly or indirectly registered are collected in order to carry out actions of loyalty but also to manage the orders. The processing of such personal data is essential for loyalty actions and the conclusion and execution of contracts concluded under these terms and conditions of use. The user expressly consents to the collection and processing of these data by the company THE FRENCH BRACELET. This information will be kept by the company THE FRENCH BRACELET for a period of ten years in the absence of an order or during the duration of the commercial relationship linking it to the buyer extended by a period of ten years. The user is informed of the right he has to ask THE FRENCH BRACELET access to his personal data, rectification or erasure thereof, the limitation of their treatment, as well as his right to oppose their treatment or to solicit their portability. The buyer also has the right to lodge a claim with the CNIL. The buyer can exercise his various rights by sending a request to the company THE FRENCH BRACELET, by mail email@example.com.
Article 10: INTELLECTUAL PROPERTY
All the elements reproduced or used on the site www.thefrenchbracelet.com (trademarks, computer applications, photographs, texts, illustrations, animated or non-animated images, video sequences, sounds, etc.) are protected by intellectual property rights. Any reproduction, exploitation, distribution or use in any way whatsoever, even partially, of any of these elements, is strictly prohibited and exposes its author to prosecution, except with the express prior authorization of the company THE FRENCH BRACELET.
Article 11: CUSTOMER SERVICE
For any question or difficulty related to the use of the site, whether it is a request for assistance in the use of the service or a question relating to orders, the buyer can address his claims to the customer address: firstname.lastname@example.org or use the tab contact us from Monday to Friday from 9am to 6pm (Paris TIME).
Article 12: DISPUTE CLAUSE
Any dispute that may arise between the parties in connection with the use of the website www.thefrenchbracelet.com or with any contract concluded through the said site, that the dispute relates to the validity, interpretation, performance or termination of said contract, will be subject to French law, excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG) of 11 April 1980.